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Contact CarRentals Customer Service

How to Reach a Person at CarRentals

Verified Contact Information

Toll-Free Number:

  • 1-888-303-7640
Call customer service
Send Message

CarRentals Emails:

Customer Service
hotline@expedia.com
exp-copyright@expedia.com
Copyright Infringement Inquiries

CarRentals Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular CarRentals Phone Number
1 (888) 303-7640
Average Hold Time
00:04:01
Average Calls duration
4 minutes
Most Popular CarRentals Email Address
support@carrentals.com
CarRentals Live Agent Availability
11% of callers successfully reach a real person
Issue Resolution Rate
Low (0% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact CarRentals?

Most Popular Number:

(888) 303-7640
Total calls: 188 Last call: May 8, 2026

The CarRentals customer service team is ready to accept your appeals at the following phone number: 888-303-7640. This is the main line where you can ask about the company, its services, and much more. To ensure that communication with the manager is quick and meaningful, prepare all your questions in detail. If you cannot reach the specialist by phone, find the answers to your questions on the “Support” page of the official company website. There is not what you need among the answers? Use a written way of communication. We will consider it in the next block of answers.

If you prefer a written communication, send a letter to the following CarRentals email: support@CarRentals.com. This is the main address, which is designed for a wide range of matters, from asking about the company services to solving issues with picking up car rentals. Do you suspect copyright infringement? Report it to exp-copyright@expedia.com. Regarding an infringement of the company brand, email hotline@expedia.com. To receive a quick answer or help from the company manager, describe your inquiry in detail in the body of the letter.

The company does not share information about what days and hours its customer service team operates. Call the main line we mentioned in the first block of answers, or send a letter to support@CarRentals.com to ask the manager about the actual company schedule. As for pick-up and drop-off times, you can find out them on the main page of the official company site. Go to the “Cheap Car Rentals” form and click on the arrow next to “Pick-up time” or “Drop-off time”. By using the slider, you’ll see the entire range of hours for pick-up and drop-off.

PissedConsumer Club

Contact Information

CarRentals Website:

CarRentals Help Center:

Corporate Office Address:

CarRentals.com, Inc.
1111 Expedia Group Way W.
Seattle, Washington 98119
United States

Summary of CarRentals Customer Service Calls

188 TOTAL
CALLS
03:45 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CarRentals?

Request for Information Question:

  • “Need to talk with someone where I'm going to pick up car”
  • “Want to speak to a live agent”
  • “Check on rental”

Activation/ Cancellation Question:

  • “Need to cancel a reservation and address not being able to login into my account”
  • “Hertz does not have cars. Need to cancel my reservation”
  • “Cancel reservation”

Refund Question:

  • “Refund”
  • “Need refund”
  • “Refund on a prepaid rental that was not as quoted.”

Return/ Replace Question:

  • “To change reservation”
  • “Change airport”
  • “Car return”

Payments and Charges Question:

  • “Charges”
  • “Billing”
  • “Turnpike charges”

Product/ Service Question:

  • “I need a car to work”
  • “Problem with my pick up”
  • “Problem with rental pick up”

Account Question:

  • “Can't log in to my account to modify or cancel existing reservation”
  • “I can't reset my password”
  • “Can't access account”

Website/ Application Question:

  • “Want to rent a car & your website isn't working right”
  • “The website is not letting me book a car”
  • “Can't get site to work”

Shipping and Delivery Question:

  • “Arrived to pick up my rental and there were no cars available”
  • “I did not receive confirmation and I don't have a confirmation number but I have been charged”
  • “Flight delayed”

Cards Question:

  • “Unexplained credit card charged”

Staff Question:

  • “Customer service”

Other Question:

  • “Reserved car not available”
  • “Unable to add collision protection”
  • “Get reservations inf”

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